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Business Whatsapp Integration

Contextual &; delightful customer support

  • Smooth onboarding: Seamlessly onboard prospects with personalized workflows that mimic human-to-human interaction

  • Personalized real-time support: Drive CSAT with personalized customer interactions, and provide real-time support with automated replies

  • Reduced agent load: Allow agents ample time to attend to complex, high-priority queries that require human intervention
Customer care
Customer care

More conversions & better value

  • Enhanced product discovery: Use product catalogs to help shoppers easily discover and purchase your offerings

  • Custom recommendations: Personalize product suggestions to best match the shopper’s buying intent & increase AOV

  • Back-in-stock alerts: Send timely reminders nudging shoppers to return to your online store and complete the purchase
Conversations

Our Services

Best-in-industry NLU

Create the most human-like conversational experience for your customers with our intelligent, highly accurate NLU.

40+ out-of-the-box integrations

Understand customer queries in context and offer fast, accurate and consistent responses with our intuitive AI model.

100 languages & counting

Interact with your customers in their preferred regional or international language and remove conversational ambiguity.

Deploy WhatsApp to convert faster and generate more leads

  • Chatbots make conversations more interactive by using media elements such as images, videos, maps, etc. to improve customer experience.

  • WhatsApp chatbot integrated with your CRM can extract user data like name, location, purchase history and last conversations to run targeted campaigns for every customer.

  • You can use features like text blasts to shoot important updates to multiple customers simultaneously and also move them along the purchase funnel by sharing offers and promotions.

  • WhatsApp bots are effective at upselling, cross-selling and generally recommending products because they can leverage their previous interactions with the customers to personalize the suggestions.